Welcome to Website Design Builder! These Terms and Conditions ("Terms") govern your access to and use of our website and services. You agree to be bound by these Terms by accessing or using our website. If you do not agree with these Terms, please refrain from using our website and services.

Use of Website

  • You must be at least 18 to access and use our website and services.
  • You are responsible for ensuring the accuracy and completeness of the information you provide during registration or while using our services.
  • You agree not to use our website or services for any unlawful or unauthorized purpose or in any way that may violate these Terms.

Intellectual Property

All content, materials, logos, trademarks, and intellectual property on our website are owned by Website Design Builder and are protected by copyright laws and other applicable intellectual property rights. You may not reproduce, modify, distribute, or otherwise use our content and intellectual property without our written consent.


Your privacy is important to us. Please review our Privacy Policy [provide link] to understand how we collect, use, and protect your personal information.

User Content

By submitting or posting content on our website, you grant Website Design Builder a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content for promotional and marketing purposes. You are solely responsible for the content you post on our website and must ensure it does not violate third-party rights or infringe upon applicable laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for these external sites' content or privacy practices. Use third-party links at your own risk.


Our website and services are provided on an "as is" and "as available" basis. We do not guarantee any content or information provided's accuracy, completeness, or reliability.
We do not warrant that our website will be uninterrupted, error-free, or free from harmful components.

Refund Policy

Once the initial website design and theme are approved, or a change is requested after delivery, deposited funds for a project are non-refundable unless Website Design Builder terminates the contract for reasons unrelated to the client's breach or non-performance.
Refunds will be processed according to the following conditions:

  • Refund requests can be made when initial website designs are offered. However, approval or requested changes nullify the refund offer, and subsequent refund requests will not be accepted.
  • If a refund request is made before the delivery of the initial layout, a full refund (less a 10% service & processing fee) will be granted.
  • Refund requests made within 48 hours are eligible for a 66% refund (less a 10% service & processing fee).
  • Refund requests made between 48-120 hours of initial layout delivery are eligible for a 33% refund (less a 10% service & processing fee).
  • No refund requests will be considered after 120 hours of initial layout delivery, although clients are encouraged to contact Website Design Builder with any concerns.
  • If no action is taken on an order for 30 days after placement, no refund request will be entertained. Reactivation of an order will incur additional fees.
  • Refund requests are not accepted after final files have been delivered.
  • Clients requesting refunds due to changes of mind or personal issues during the project will not be eligible for refunds, although the amount may be stored as credit for future services.
  • No refunds will be granted for completed website development or live website deployment.
  • Refunds will not be provided for video animation packages after the storyboard design phase.
  • All refund requests must be directed to the support department. Website Design Builder reserves the right to approve or disapprove requests based on individual circumstances and violation of user agreements.
  • For Website Design Builder Custom packages, refund terms apply similarly to single packages.
  • A valid reason must support refund requests, aligning with the website brief and customer feedback. Refunds will not be processed if the design meets the brief, but revisions will be provided until satisfaction.
  • The money-back guarantee applies to orders placed in good faith. Orders placed with multiple agencies for the same job to claim refunds are not considered in good faith, and refund requests may be declined.
  • Customer involvement and feedback are required for finalizing website designs and developments.
  • The 100% unique website guarantee entitles clients to a redraw if the developed website closely resembles an existing one. Clients are responsible for copyrighting their websites.
  • Website Design Builder reserves the right to reject projects or cancel contracts as deemed necessary. Following a refund, clients relinquish rights to domain usage, which becomes the property of Website Design Builder.
  • Services unrelated to website services are not eligible for refunds under any circumstances, including those not covered under the money-back guarantee. Such services cannot be used to request refunds on package deals.
  • All refund requests will be processed within 45-60 business days from the date of the request.
  • Refund eligibility will be thoroughly evaluated before processing. Once deemed eligible, your refund will be promptly processed.

Limitation of Liability

To the extent permitted by law, Website Design Builder shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of our website and services.


You agree to indemnify and hold Website Design Builder and its affiliates, directors, employees, and agents harmless from any claims, losses, liabilities, damages, or expenses arising from your breach of these Terms or your use of our website and services.

Modification of Terms

We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use our website after changes to the Terms, you accept the modified Terms.

Governing Law

These Terms shall be governed by and construed under the laws of [Jurisdiction], without regard to its conflict of laws principles.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms, don't hesitate to contact us. Using our website and services signifies your acceptance of these Terms. If you do not agree with the Terms outlined herein, please do not use our website or services.

Email & Mobile Phone Policy

This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Website Design Builder.

Consent and Usage

By providing your email address and/or mobile phone number, you consent to receive communication from Website Design Builder. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.

Carrier Charges Disclosure

Standard messaging and data rates may apply. Please consult your mobile service carrier for details.

Stop & Unsubscribe

If you wish to stop receiving emails or mobile communications, you can:

  • For emails, click the "unsubscribe" link located at the bottom of any email you receive from us.
  • For mobile communications, reply "STOP" or “Unsub” “Unsubscribe” to any SMS message you receive from us. The SMS will be stopped right away.

Frequency of Communication

We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.

Security of Information

Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.

Changes to Policy

Website Design Builder reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.

Contact Us

If you have any questions or concerns regarding this policy, please contact us at support@websitedesignbuilder.co.uk.